Terms of Service


1. Welcome to the WEGOGO. The terms "we", "us", "our" and "WEGOGO Private Limited" refer to “WEGOGO” a company incorporated in Singapore with registration number 201430989D and having its registered office at 81 Ubi Avenue 4, #07-12 Ubi One Singapore 408830. Access to WEGOGO mobile or tablet application, or any other feature or other WEGOGO platform (collectively the "Platform") is offered to you conditioned upon your acceptance without modification of all the terms, conditions, and notices set forth below (collectively, the "Terms"). Please read these Terms carefully, as they contain important information about limitations of liability and resolution of disputes through arbitration rather than in court. You should also read our Privacy Policy, which also governs your use of our Platform, and is incorporated by reference into these Terms. By accessing or using our Platform, or contacting our customer service center, you agree that these Terms then in force shall apply. If you do not agree to the Terms, please do not use or access our Platform or contact our Customer Service Center.

2. WEGOGO provides an online Platform through which you can browse different types of services including but not limited to accommodations, tickets, tours, activities and other travel-related services (“Products”). WEGOGO does not own or control any of the Products that you can access through our Platform. The Products are owned, controlled or made available by third parties (the Travel Service Providers “TSPs”), either directly or through a facilitator of hotel reservations or tour providers (e.g., an online travel company). The TSP’s terms and privacy policies apply to your booking, so you must agree to, and understand those terms. Your interaction with any TSPs through our Platform is at your own risk, and WEGOGO does not have any responsibility should anything go wrong with your booking. WEGOGO has no control over the Hotel Products or Hotel Providers.

3. Products presented on the Platform are displayed in the currency you have selected. If you do not select any currency, the relevant currency for the respective top-level domain will be used as the default. Our currency conversion is for information purposes only and should not be relied upon as accurate and real time. Actual rates may vary and your payment provider (e.g. your credit card company) may charge conversion fees and apply another date’s exchange rate. All prices displayed are to be understood as applying per night. For booking periods in excess of one night, the average price per night for the selected period is displayed. All displayed prices include, the applicable sales tax. The content and information on our Platform (including, but not limited to, price and availability of Products) as well as the infrastructure used to provide such content and information, is proprietary to us or our suppliers and providers. While you may make limited copies of your itinerary (and related documents) for Products booked through our Platform, you agree not to otherwise modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell or re-sell any information, software, products, or services obtained from or through this Platform. Additionally, you agree not to:

  • you are at least 18 years of age;

  • you will use the Platform in accordance with these Terms;

  • you will only use this Platform for your private use to search for Products

  • all information supplied by you to our Platform is true, accurate, current and complete;

  • you will not use the Site or its contents for any non-authorized commercial purpose;

  • you will not make any speculative, false, or fraudulent booking;

  • you will not access, monitor or copy any content or information of our Platform using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

  • violate the restrictions in any robot exclusion headers on our Platform or bypass or circumvent other measures employed to prevent or limit access to our Platform;

  • take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;

  • written permission deep-link to any portion of our Platform (including, without limitation, the purchase path for any products) for any purpose without our express; or

  • "frame", "mirror" or otherwise incorporate any part of our Platform into any other website without our prior written authorization.

If your activity on our Platform shows signs of fraud, abuse or suspicious activity, WEGOGO may deny its services to you, and close any associated WEGOGO accounts. If you have conducted any fraudulent activity, WEGOGO reserves the right to take any necessary legal action and you may be liable for monetary losses to WEGOGO, including litigation costs and damages. To contest the cancellation of a booking or freezing or closure of an account, please contact WEGOGO customer service.

4. Our Platform may contain hyperlinks to websites operated by our TSP. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. Further, it is up to you to take precautions to ensure that whatever links you select or software you download (whether from our Platform or other websites) is free of such items as viruses, worms, Trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

5. TSP are not agents or employees of WEGOGO and is not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any TSP, including for injuries, death, property damage, or other damages or expenses resulting therefrom. WEGOGO will not be liable for any cancellation, overbooking, strike, force majeure or other causes beyond its direct control. WEGOGO does not accept responsibility for the uninterrupted accessibility to our Platform and may carry out technical or maintenance work on the Platform at any of its choosing.

6. WEGOGO shall not be liable for any direct, indirect, punitive, incidental, special or consequential damages arising out of, or in any way connected with, your access to, display of or use of this Platform or with the delay or inability to access, display or use this Platform (including, but not limited to, your reliance upon opinions appearing on this Platform; any computer viruses, information, software, linked sites, products and services obtaining through this Platform; or otherwise arising out of the access to, display of or use of this Platform) whether based on a theory of negligence, contract, tort, strict liability, consumer protection statutes, or otherwise, and even if WEGOGO has been advised of the possibility of such damages.

7. You agree to defend and indemnify WEGOGO and any of its officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of your breach of these Terms or the documents referenced herein; your violation of any law or the rights of a third party; or your use of our Platform.

8. We retain the right at our sole discretion to deny access to anyone to our Platform and the services we offer, at any time and for any reason, including, but not limited to, for violation of these Terms.